The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Article Can I upgrade my account in the future?
Yes, you can easily upgrade your account at any time. The cost is simply the price difference...
Views: 684
Article Can Red Clay Hosting Solutions transfer my website from my old provider?
Yes, Red Clay Hosting Solutions will transfer all of your cPanel-based hosting accounts from your...
Views: 678
Article Can you create a custom package for me?
Due to the extremely low cost of our existing packages and services, we do not offer any...
Views: 1009
Article Do you host international domains?
Yes. We can host international domains from any country of origin. Just email...
Views: 640
Article Do you offer a money-back guarantee?
Yes. All hosting services are covered by our hassle-free, 30-day money back guarantee: If for any...
Views: 809
Article Do you register Domain Names?
Red Clay Hosting Solutions offers domain registration starting from $12.95 per year. ...
Views: 836
Article How do I move my current MySQL Databases to Red Clay Hosting servers?
The steps below can be used to back up a database or to move database information from...
Views: 713
Article How long does it take to get my website online?
New account activation is completed within 24 hours following receipt of your initial...
Views: 969
Article How soon will my account be setup and ready to use?
Due to the high amount of fraudulent orders that we receive, we manually review every order...
Views: 469
Article Is there a minimum time contract/committment?
 At this time we do not have any minimum contracts/commitments.  You may cancel at...
Views: 743
Article What kind of customer support do you provide?
We offer 24/7/365 support via support tickets.  We also offer Live Chat Support between the...
Views: 909
Article What payment options do you accept?
Red Clay Hosting Solutions currently accepts PayPal, Visa, MasterCard, American Express and...
Views: 880
Article Will you place banner-ads on my site?
No. Red Clay Hosting provides a paid service and there will be no banners or other forms of...
Views: 684

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